Integrator
Integrators build solutions that solve business problems using their unique expertise.
Provider
Providers deliver as-a-service and managed solutions with flexible consumption options, powered by Cisco.
Developer
Developers build unique solutions and applications on Cisco platforms to deliver customer-specific business outcomes.
Advisor
Advisors provide expert market and business consulting services.
Learning
Learning partners enable end-user success through training and education.
Consultants
Consultants provides business and technology consulting capabilities well before the systems integration phase.
Digital solutions integrators
DSIs are niche consulting companies with specialized focus on workflows for industries/critical business processes. They specialize in making digital business transformation a reality. They help integrate digital capabilities across all business operations and are experts at driving those conversations with customers in new buying centers and line-of-business.
Global industry partners
GIPs lead Cisco’s market penetration into industry verticals through their RTM by integrating Cisco technologies into their operational technology solution platforms.
Independent hardware vendors
IHVs specialize in hardware-based solutions. The hardware might be combined with Cisco platforms to provide customers with integrated systems or appliance stack. Typically, this is a meet-in-the-channel model.
Independent software vendors
ISVs specialize in developing and selling software solutions. The software might be integrated with Cisco platforms to enable more capabilities for customers, or it could be that Cisco features are part of the ISV application modernization and re-architecting roadmap. Some ISVs are on the Cisco GPL, but most meet in the channel.
IT resellers
IT resellers partner with a resale contract agreement with Cisco to resell Cisco technology and services.
Service providers
SPs specialize in large-scale deployment of communications and technology solutions built on Cisco platforms.
Systems integrators
SIs create complex information systems that may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications.
Cisco portfolio for financial services: What can we help you solve today?
Customer experience
Workplace transformation
Security and compliance
Intelligent operations
- Explore the use cases
- Explore the architectures
- __________
-
Customer experience
-
Workplace transformation
-
Security and compliance
-
Intelligent operations
Digital-first engagement
Modern financial customer journeys frequently start on mobile or online channels supported by integrated, intelligent self-service and agent-based customer interaction capabilities.
How AI is Transforming Digital Engagement
Learn and understand the fundamentals of Artificial Intelligence for customer engagement.
Business overview
-
Industry drivers
- Consumer expectations for digital banking experiences
- Rise of fintech, insurtech, and big tech competition
- Digitization of financial services product sales and service
- Develop solutions that can support sustainability goals
-
Business needs
- Engage customers over their preferred channel
- Increase product availability on digital channels
- Drive organic growth through extended reach
- Accelerate sales with lower cost
- Support more sustainable business practices
-
Capabilities
- Embed AI-driven contextual chatbots into digital channels
- Integrate two-way collaboration into digital channels
- Enable customers to schedule virtual appointments
- Enable systems workflows to trigger client messaging
- Escalation to contact center agents with context
-
Business outcomes
- Increase customer satisfaction
- Capture greater product wallet share
- Expand customer base footprint
- Improve product profitability
- Reduced customer travel can result in lower carbon footprint for travel-related emissions
-
Stakeholders
- Chief digital officer
- Chief marketing officer
- Chief financial officer
- Chief sustainability officer
- SVP of digital channels
- Head of mobile banking/wealth app development
- Head of contact center
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
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Routing |
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Switching |
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Wireless |
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SD-WAN |
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Security Special offers above |
Cisco Security Cloud |
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Location-based services |
Cisco Spaces |
|
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Customer interaction management |
Webex Connect Webex Engage |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
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Support Services |
Expert Care |
|
Smart Net Total Care |
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Software Support Services (Enhanced, Premium) |
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Solution Support (hardware, software) |
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Support Services for Collaboration |
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Advanced Services |
Advanced Services Transactional |
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Full-Stack Observability: Customer Digital Experience Monitoring |
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Insights for Internet and Cloud Visibility Solution Attached Services |
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Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Collaborative branch
The modern branch improves efficiency, sustainability, and business execution, delivering interactive and engaging customer experiences enabled by improved employee collaboration and journey orchestration.
Business overview
-
Industry drivers
- Customer-centric branch transformation and engagement
- Customer desire for greater access to advisory services
- Streamline sale of more complex financial products
- Branch integration into an omnichannel delivery strategy
- Less foot traffic
- Develop solutions that can support sustainability goals
-
Business needs
- Improve visibility and understanding of branch activity
- Proactive opportunity identification and engagement
- Digital engagement with in-branch customers
- Business continuity across branch footprint
- Support more sustainable business practices
- Deliver full value of the institution in customer interactions
-
Capabilities
- Deliver personalized contextual information and self-service capabilities to branch customers
- Reduce sales execution cycle times through team collaboration
- Address on-demand customer advisory needs thru virtual SME over video
- Enable branch staff to use secure mobile devices
- Integrate team collaboration into branch staff and customer-facing applications
-
Business outcomes
- Grow advisory-led sales of higher-margin financial products
- Seamless integration of customer journeys across physical and digital channels
- Capture revenue faster by shortening sales cycle times
- Increase NPS and customer loyalty through high-value interactions
- Efficient, sustainable branches with a banking-as-a-service (BaaS) operating model
- Reduced staff travel can result in lower carbon footprint for travel-related emissions
-
Stakeholders
- CIO/CTO
- Chief financial officer
- Chief sustainability officer
- SVP of branch strategy/branch operations
- SVP of branch applications
- Head of customer experience/banking channels
- Line-of-business leaders (mortgage, wealth, insurance)
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
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Routing |
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Switching |
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Wireless |
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SD-WAN |
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Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint Secure Remote Access Software-defined segmentation |
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Location-based services |
Cisco Spaces |
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Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
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Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
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Support Services |
Expert Care |
|
Smart Net Total Care |
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Software Support Services (Enhanced, Premium) |
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Solution Support (hardware, software) |
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Support Services for Collaboration |
|
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Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Contact center
Whether in a contact center, working from home, or even in a branch, equip agents with the information, tools, and capabilities they need to improve customer experience, enhance brand loyalty, reduce operating costs, and support sustainable practices.
Business overview
-
Industry drivers
- Leverage contact center agents for proactive customer engagements
- Take advantage of hybrid work to attract/retain skilled agents
- Offset reduction of branch locations and staff
- Leverage analytics and AI to automate and improve customer service
- Develop solutions that can support sustainability goals
-
Business needs
- Provide consumers more convenient access to range of financial services
- Seamless integration of contact center into customer journeys
- Turn data into insights that improve resource allocation
- Consolidate secure messaging and voice platforms
- Reduce the cost of customer interactions while improving customer satisfaction
- Support more sustainable business practices
-
Capabilities
- Deliver personalized and contextual product and service information
- Comms capabilities including video, cloud calling, chat, secure messaging, email, and agent collaboration
- Visibility of cross-channel customer activity and seamless escalations
- Divert branch phone traffic for centralized reception and management
- Cloud contact center capabilities supporting WFH agents
-
Business outcomes
- Reduce branch labor costs
- Better customer issue resolution times
- Quantify results from customer service initiatives
- Improve customer experience scores
- Increase wallet share
- Increase brand affinity and loyalty
- Better agent morale
- Lower real estate costs
- Reduced agent travel can result in lower carbon footprint for travel-related emissions
-
Stakeholders
- Chief digital officer
- Chief marketing officer
- Chief sustainability officer
- Chief experience officer
- VP of contact center
- VP of customer satisfaction
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
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Switching |
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Wireless |
|
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SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Management and operations |
Catalyst Center |
Meraki Dashboard |
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Remote Access |
|
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Application performance |
AppDynamics |
|
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Calling |
Unified Communications Manager Webex Calling |
|
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Contact center |
Cisco Contact Center Webex Contact Center |
|
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Customer interaction |
Webex Assist Webex Engage Webex Notify |
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Collaboration Special offers above |
7800/8800 Series IP Phones Cisco Headset 900, 700, 500 Series Cisco Desk Series Cisco Room Kit Series Unified Communications Manager Webex Webex Edge (optional) |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
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Support Services |
Expert Care |
|
Smart Net Total Care |
|
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Software Support Services (Enhanced, Premium) |
|
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Solution Support (hardware, software) |
|
|
Support Services for Collaboration |
|
|
Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Hybrid workforce
Enable financial services employees to connect securely to corporate and cloud resources and to collaborate with colleagues and customers from the office, home, or remote work locations in a sustainable manner.
Business overview
-
Industry drivers
- Improve business resiliency
- War for talent
- Deliver desired employee experiences at a lower cost
- Remove silos and improve operational efficiency
- Develop solutions that can support sustainability goals
-
Business needs
- Ensure business continuity
- Increase business agility
- Attract talent and expertise
- Deliver the full value of the financial services institution in customer interactions
- Simplify processes and remove friction
- Support more sustainable business practices
-
Capabilities
- Verify identity and establish trust
- Enable work from any location with any connection on any device
- Secure access to company applications and data
- Protect data from threats
- Simplify security with a single, integrated platform
- Accelerate digital transformation using collaboration to break down organizational silos
- Hands-free, reality-based remote assistance to securely connect employees
-
Business outcomes
- Digitization of a greater percentage of financial services offers
- Increase customer satisfaction through more flexible interactions
- Lower real estate and branch costs
- Reduced staff travel can result in lower carbon footprint for travel-related emissions
-
Stakeholders
- Chief digital officer
- CIO/CISO
- Chief HR officer
- Chief financial officer
- Chief sustainability officer
- Chief experience officer
- EVP of retail and commercial banking
- SVP of collaboration technologies/contact center
- Head of IT operations
- Head of telecommunications
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing/switching |
Catalyst 8000 Series Edge Platform |
Meraki MX Security and SD-WAN Portfolio |
|
Wireless |
|
Meraki MR Access Points Portfolio |
|
Application performance |
AppDynamics |
|
|
Collaboration Special offers above |
7800/8800 Series IP Phones Cisco Desk Series Cisco Room Kit Series Unified Communications Manager Webex Webex Calling Webex Edge (optional) Webex Expert on Demand |
|
|
Security |
Cisco Umbrella Secure Endpoint Secure Remote Access |
|
|
Integration services |
DevNet + Fast Lane |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
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Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Support Services for Collaboration |
|
|
Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Smart and sustainable facilities
Understand time-of-use patterns and support sustainable operations for corporate buildings, branches, and workspaces--individual or shared--to meet the rising green expectations of employees and clients.
Business overview
-
Industry drivers
- Stakeholders’ sustainability goals
- WELL standards for safe and healthy workplaces
- Public funding supporting sustainability
- Reduce and optimize the ongoing cost and operation of buildings and branches
- Keeping on trend with people's needs and expectations in an ever-digital, smart world
- Develop solutions that can support sustainability goals
-
Business needs
- Reduce greenhouse gas (GHG) emissions
- Support or maintain WELL and/or U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) certifications
- Optimize building and branch energy efficiency and reduce carbon footprint
- Create a productive, intuitive, and inviting workspace
- Enable on-site electric vehicle (EV) charging and outdoor environmental/asset monitoring
-
Capabilities
- Support both wired and wireless connectivity
- Context-aware collaboration room automation and availability
- Detect and manage building occupancy and available resources based on real-time needs
- Insights into on-premises versus off-site work patterns
- Power over Ethernet (PoE) can support reduction in energy consumption
- Smart buildings and renewable energy integration
- EV charging infrastructure
-
Business outcomes
- Lower operational costs and improve efficiency
- Minimize real estate costs while optimizing staff and space utilization
- Attractive user experience and increased employee satisfaction
- Support sustainability goals related to energy consumption, water usage, and waste
- Balance energy needs by integrating on-site renewable energy
-
Stakeholders
- COO/CTO/CISO
- CIO of infrastructure
- Chief financial officer
- Chief sustainability officer
- SVP of IT operational risk
- Facilities management
- Verticalized stakeholders (groups that can see improvements in their business)
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
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Switching |
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Wireless |
|
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SD-WAN |
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Location-based services |
Cisco Spaces |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Cybersecurity
Block threats, contain intruders, and improve visibility to protect your systems, customer information, and financial data from cyber attacks with an integrated cybersecurity portfolio.
Business overview
-
Industry drivers
- Increased operational and cyber risk resulting from shift to hybrid work
- Most targeted industry for cyber attacks
- Brand impact and loss from cyber breaches
- High operational cost to maintain sophisticated security operations
-
Business needs
- Ensure security concerns do not hinder business continuity or innovation
- Protect a cloud-connected extended enterprise
- Provide greater visibility, intelligence, and responsiveness to cyber threats
-
Capabilities
- Secure access service edge (SASE) protection capabilities for financial branches
- Comprehensive protection for remote employees including MFA, DNS, VPN protections, and secure cloud on-ramp
- Extended detection and response (XDR) capabilities with integrated automation
-
Business outcomes
- Confidence to accelerate innovation
- Faster onboarding of third-party SaaS fintech solutions
- Consumer confidence and brand loyalty
- Avoidance of loss and regulatory fines
-
Stakeholders
- COO and chief risk officer
- CIO and CISO
- Chief financial officer
- Head of IT operational risk
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
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Switching |
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Wireless |
|
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SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
SASE |
Cisco Secure Access Cisco Secure Connect |
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|
Security Special offers above |
Identity Services Engine (ISE) Secure Endpoint Secure Email Software-defined segmentation |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
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Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cybersecurity Management Program Assessment |
|
|
Full-Stack Observability: Application Security |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Security Services for ISE, Segmentation, and NAC (Network Access Control) |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Video surveillance and safety
Help protect your employees, customers, and assets with connected intelligent cameras and analytics that monitor facilities, analyze movement patterns, and detect threats faster.
Business overview
-
Industry drivers
- Customer and associate safety
- Protect brand value and physical assets
- Customer video analytics
-
Business needs
- Improve detection of visual events, including fraud detection, safe/safety box activity, and ATM monitoring
- Correlate surveillance video to events, including transaction stamping, building entries, and sensor events
- Provide comprehensive surveillance for dynamic business execution within the branch or office
-
Capabilities
- Provide easy-to-deploy IP cameras
- Support cloud-based management
- Deploy both indoor and outdoor physical security
- Reduce ongoing costs
- Enable smart detection of queue growth, dwell time, and loitering
-
Business outcomes
- Increase customer and associate safety
- Reduce operational costs, risk, and liability
- Evidence for compliance and criminal prosecution
- More responsive and effective internal/external emergency communications
-
Stakeholders
- Chief financial officer
- VP of facilities
- VP of loss prevention/security
- VP of branch strategy
- VP of branch operations
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
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Switching |
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|
Wireless |
|
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|
Cameras |
|
|
|
SD-WAN |
|
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|
Video surveillance intelligence |
Meraki MV Smart Cameras |
|
|
Location-based services |
Cisco Spaces |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
E-communication compliance
Provide employees platform-agnostic messaging tools for desktop and mobile devices that facilitate efficient, approved, and secure communication with other employees and customers.
Business overview
-
Industry drivers
- Consumer expectations for digital banking experiences
- Digitization of financial services product sales and service
- Use of personal mobile devices for work communications
- Proliferation of unauthorized communication platforms on mobile devices
- Industry record-keeping rules and regulations
- Regulatory audits and potential fines
-
Business needs
- Stay within guidance of communication rules and regulations
- Create non-complex way to message within parameters of regulations
- Support BYOD policies
- Empowering a hybrid workforce that is on the go
-
Capabilities
- Meeting/messaging recording and retention
- Ethical firewall support within collaboration messaging spaces
- Embed messaging into platforms via APIs to improve compliance
- Analyze e-communications against compliance rules
- Keep personal information private and unexposed to companies
-
Business outcomes
- Make personal mobile devices secure and approved endpoints
- Increase number of approved communication channels
- Allow 24/7 messaging ability
- Increase protection of brand
- Protect company from breaking communication regulations
-
Stakeholders
- COO/CTO/CISO/CIO
- Chief legal officer
- Chief financial officer
- Chief customer officer
- Chief marketing officer
- SVP of digital channels
- Head of mobile app development
- SVP of IT operational risk
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Management and operations |
Catalyst Center |
Meraki Dashboard |
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Client (AnyConnect) Secure Endpoint |
|
|
Application performance |
AppDynamics |
|
|
Contact center |
Webex Connect |
|
|
Calling |
Unified Communications Manager Webex Calling |
|
|
Collaboration Special offers above |
7800/8800 Series IP Phones Cisco Headset 900, 700, 500 Series Cisco Desk Series Cisco Room Kit Series Unified Communications Manager Webex Webex Edge (optional) |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Support Services for Collaboration |
|
|
Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Secure branch
Provide secure, reliable connectivity and networking services to the branch, facilitating seamless access to data center and cloud environments over public and private networks.
Business overview
-
Industry drivers
- Customer-centric branch transformation
- Shift from transactional to advisory services in the branch
- Ensure future profitability of the branch channel
-
Business needs
- Ensure "brand uptime" and the ability to transact business
- Improve performance of an increasing number of branch applications and bandwidth-reliant services
- Enable greater mobility inside the branch to conduct business
-
Capabilities
- Introduce new branch apps and services with greater agility
- Support the use of rich media and video (digital signage, virtual experts, video teller/ATM, etc.)
- Secure connectivity from branch to public/private clouds
- Provide more engaging customer interactions via wireless-connected devices
- Reduce revenue-loss events from branch outages
-
Business outcomes
- Faster capture of new market opportunities
- Lower branch operational costs
- Improve branch operational flexibility
-
Stakeholders
- CIO/CTO
- Chief financial officer
- SVP of omnichannel/channel experience
- SVP of branch operations
- SVP of networking
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
Cameras |
|
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Location-based services |
Cisco Spaces |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet + Fast Lane |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cybersecurity Management Program Assessment |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Security Services for ISE, Segmentation, and NAC (Network Access Control) |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Application experience management
As more financial services are delivered and consumed through applications, every touchpoint matters more than ever. Perfect the moments that breathe life into relationships and brand experiences with precise, actionable insights that guarantee optimal app experiences.
Business overview
-
Industry drivers
- Digitization of financial services
- Open banking and cloud-native fintech applications
- Next-generation data centers and cloud adoption
- Branch dependency on more applications
-
Business needs
- Ensure application performance doesn’t impact customer and employee experiences
- Increase speed of application feature delivery
- Improve application integration and availability of APIs
- Accelerate sales and service with lower cost
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Capabilities
- Business intelligence informed by application usage and performance
- Visibility into application and service performance conditions
- Architecture to run, manage, and secure modern applications
- Efficiencies in managing hybrid cloud integration and data center aggregation
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Business outcomes
- Improve customer and employee satisfaction from consistent application experiences
- Revenue growth resulting from faster updates to digital channels
- Faster integrations with third-party and fintech applications
- Streamline business processes resulting from digitization
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Stakeholders
- Chief financial officer
- Head of digital channels
- Head of cloud application development
- Head of cloud application security
- Head of application architecture
- Head of DevOps practice
- Head of cloud engineering
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
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Routing |
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Switching |
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Wireless |
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SD-WAN |
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Location-based services |
Cisco Spaces |
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Application performance |
AppDynamics |
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Application security |
Secure Workload |
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Real-time Internet visibility |
ThousandEyes |
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Integration services |
DevNet |
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Cisco Services
| Category | Services |
|---|---|
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Core Services |
Cisco Lifecycle Services |
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Success Tracks |
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Support Services |
Expert Care |
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Smart Net Total Care |
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Software Support Services (Enhanced, Premium) |
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Solution Support (hardware, software) |
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Advanced Services |
Advanced Services Transactional |
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Full-Stack Observability: Application Dependency Monitoring |
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Full-Stack Observability: Application Security |
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Full-Stack Observability: Customer Digital Experience Monitoring |
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Insights for Internet and Cloud Visibility Solution Attached Services |
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Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Sovereign, hybrid, and multicloud
Financial institutions require intelligent cloud-neutral operational capabilities that provide reliable performance, data sovereignty, security, compute, and connectivity that span across on-prem data centers and cloud environments.
Business overview
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Industry drivers
- Continuity of financial services
- Digitization and fintech partnerships
- Shift to SaaS and IaaS consumption models
- Country data residency regulations
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Business needs
- Accelerate capture of digital business
- Partner and on-board cloud-native fintech solutions
- Provide workforce with access to applications from any location
- Lower data center operational costs and reduce CapEx
- Modernize application portfolio
- Keep data within a country’s borders or encryption keys
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Capabilities
- Multicloud connectivity and cloud user on-ramp
- Security for clouds, applications, and workloads
- End-to-end zero-trust security
- Converged visibility for application, security, and network operations
- Application migration assistance
- Infrastructure-as-code for DevOps
- Flexible edge and hybrid hosting
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Business outcomes
- Revenue growth resulting from faster updates to digital channels
- Improve time-to-market via fintech partnerships
- Streamline business processes resulting from digitization
- Greater business agility from cloud computing and consumption
- Data stays within a country’s border
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Stakeholders
- CIO/CISO/CTO
- Chief financial officer
- Heads of cloud engineering and cloud operations
- Head of cloud application development
- Head of fintech and ISV partnerships
- Head of IT operational risk
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Infrastructure domain | Cisco | Meraki |
|---|---|---|
|
Security edge |
Catalyst 8000 Series Edge Platform Catalyst 8000V Edge Software Catalyst SD-WAN Secure Firewall |
Meraki MX Security and SD-WAN Portfolio |
|
Transport spine Transport spine/leaf Transport leaf |
Nexus 9500 Series Modular Switches Nexus 9300 Series Switches (40/100/400GE) Nexus 9300 Series Switches (1/10/25GE Fiber) Nexus 9x00 Series Switches (1/10GBaseT) |
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Data center compute |
Unified Computing System (UCS) B-Series Unified Computing System (UCS) C-Series Unified Computing System (UCS) X-Series |
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Data center storage |
Cisco Compute Hyperconverged with Nutanix Unified Computing System (UCS) S-Series |
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Data center fabric |
MDS 9700 Series Multilayer Directors MDS 9000 Series Multilayer Switches Unified Computing System (UCS) Fabric Interconnects |
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Orchestration and automation |
Application Policy Infrastructure Controller (APIC) |
|
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Security Special offers above |
Cisco Security Cloud |
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Cloud management |
CloudCenter Suite |
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Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
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Data Center Assessment for Cloud Consumption |
|
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Full-Stack Observability: Application Dependency Monitoring |
|
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Full-Stack Observability: Application Security |
|
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Full-Stack Observability: Customer Digital Experience Monitoring |
|
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Full-Stack Observability: Hybrid Application Monitoring |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Multicloud Foundational Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
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