Integrator
Integrators build solutions that solve business problems using their unique expertise.
Provider
Providers deliver as-a-service and managed solutions with flexible consumption options, powered by Cisco.
Developer
Developers build unique solutions and applications on Cisco platforms to deliver customer-specific business outcomes.
Advisor
Advisors provide expert market and business consulting services.
Learning
Learning partners enable end-user success through training and education.
Consultants
Consultants provides business and technology consulting capabilities well before the systems integration phase.
Digital solutions integrators
DSIs are niche consulting companies with specialized focus on workflows for industries/critical business processes. They specialize in making digital business transformation a reality. They help integrate digital capabilities across all business operations and are experts at driving those conversations with customers in new buying centers and line-of-business.
Global industry partners
GIPs lead Cisco’s market penetration into industry verticals through their RTM by integrating Cisco technologies into their operational technology solution platforms.
Independent hardware vendors
IHVs specialize in hardware-based solutions. The hardware might be combined with Cisco platforms to provide customers with integrated systems or appliance stack. Typically, this is a meet-in-the-channel model.
Independent software vendors
ISVs specialize in developing and selling software solutions. The software might be integrated with Cisco platforms to enable more capabilities for customers, or it could be that Cisco features are part of the ISV application modernization and re-architecting roadmap. Some ISVs are on the Cisco GPL, but most meet in the channel.
IT resellers
IT resellers partner with a resale contract agreement with Cisco to resell Cisco technology and services.
Service providers
SPs specialize in large-scale deployment of communications and technology solutions built on Cisco platforms.
Systems integrators
SIs create complex information systems that may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications.
Cisco portfolio for healthcare: What can we help you solve today?
Patient care anywhere
Data-driven clinical workflows
Security, privacy, and compliance
Operational transformation
- Explore the use cases
- Explore the architectures
- __________
-
Patient care anywhere
-
Data-driven clinical workflows
-
Security, privacy, and compliance
-
Operational transformation
Digital front door and patient engagement
Automate a connected, self-service patient experience within any communication channel. Webex Connect is a collaboration platform as-a-service that streamlines patient engagement workflows including appointment rescheduling and chronic care coordination.
Improving patient experience and access to care
Learn how to customize collaboration capabilities and enable multi-channel patient engagement that is secure, integrated, and reliable.
Business overview
-
Industry drivers
- Patients demand flexibility and options when accessing care
- Chronic care cases continue to rise across the globe, requiring more frequent medical care
- Patients have a new view of how technology and chatbots, patient portals, and virtual triage encounters are used for care delivery
- Mobile-first is the consumer preference
- Inclusive healthcare efforts to reduce the digital divide rely on an omnichannel patient experience (i.e., voice, video, text)
-
Business needs
- Improve care coordination and patient experience across the continuum
- Enable a proactive approach to chronic care patient engagement
- On-demand surge capabilities for remote contact center agents to enable emergency virtual triage response
- Clinical systems contextual integration for higher first-call resolution metrics
- Voice, video, email, and chat (omnichannel) in a seamless agent experience
-
Capabilities
- Secure, flexible, and clinical systems-integrated agent experience across any channel
- Escalation to video on demand
- Virtual triage center for emergency response
- Automated patient identification and verification
- Proactive outbound engagement through appointment reminders and waitlist notification
-
Business outcomes
- Increase efficiency of patient interactions
- Increase probability of patient engagement by communicating in their channel of choice
- Increase patient loyalty
- More contextual information available to the agent during the call
- Allow clinical staff to focus on care delivery
-
Stakeholders
- Chief medical information officer
- Chief nursing officer
- VP of ambulatory care
- VP of population health
- VP of specialty care management
- Director of chronic care
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
Catalyst 8000 Series Edge Platform |
Meraki MX Security and SD-WAN Portfolio |
|
Switching (UPOE+) |
Catalyst 9000 Series Switches |
Meraki MS Switches Portfolio |
|
Transport core |
Catalyst 9000 Series Switches |
Meraki MS425 Series Switches |
|
Transport access |
Meraki MS390 Series Switches |
|
|
Wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controller |
Catalyst 9800 Series Wireless Controller |
Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco DNA software for SD-WAN and routing |
Meraki SD-WAN |
|
Cloud and systems management |
Catalyst Center |
Meraki Dashboard |
|
Network security |
Identity Services Engine (ISE) Secure Firewall Secure Network Analytics |
Meraki MX Security and SD-WAN Portfolio |
|
SaaS anomaly detection |
Cloudlock |
|
|
User and endpoint protection |
Cisco Duo Secure Endpoint |
|
|
Cloud edge |
Cisco Umbrella |
|
|
Unified location cloud |
Cisco Spaces |
|
|
Integration services |
DevNet |
|
|
Collaboration software |
Webex |
|
|
Virtual care |
Webex Instant Connect |
|
|
Personal endpoints |
Cisco Desk Series |
|
|
Room collaboration |
Cisco Board and Room Kit Series |
|
|
CPaaS |
Webex Connect |
|
|
Customer experience |
Webex Experience Management |
|
|
Contact center |
Webex Contact Center |
|
|
Call control |
Unified Communications Manager Webex Calling |
|
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Support Services for Collaboration |
|
|
Advanced Services |
Advanced Services Transactional |
|
Digital Transformation Workshop for Healthcare |
|
|
Full-Stack Observability: Application Dependency Monitoring |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Full-Stack Observability: Hybrid Application Monitoring |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Quick Start Services for Cisco Spaces, Webex, and Virtual Telehealth |
|
|
Strategic Services for Digital Technology in Healthcare |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Telehealth and virtual care
Virtual visits provide care at a distance through secure voice and video technology, improving patient access to care, increasing clinician productivity for both inpatient and outpatient settings, and supporting environmental sustainability.
Telehealth and Virtual Visits
See the variety of methods in which healthcare collaboration technology helps bring patients closer to their providers, enhances experiences, and enables better outcomes.
Business overview
-
Industry drivers
- Video visits are now a basic consumer expectation: telehealth is a requirement for every hospital service line
- High demand for video capabilities and inpatient rounding
- Behavioral health, wellness, and support groups need access to virtual options
- The physician and clinician shortage is increasing, particularly rural access to specialist care
- Develop solutions that can support sustainability goals
-
Business needs
- Secure, dependable, high-quality video for both clinician-to-clinician and provider-to-patient consults
- Workflow integration with clinical systems for scheduling and billing
- Ability for patients to easily connect with their provider from anywhere on any device
- Need to make care coordination and virtual care feel like a face-to-face interaction
- Support more sustainable business practices
-
Capabilities
- Physicians can launch Webex video visits directly from within clinical systems
- One-to-one or multi-party visits that can include all care team stakeholders and family members
- Patients can launch Webex video visits from a browser or mobile device
- Telehealth visits can be enabled across all inpatient and outpatient service lines
- Enable a frictionless experience through WebRTC capabilities, eliminating app downloads
- Hands-free, assisted reality remote assistance to securely connect clinicians with other healthcare professionals
-
Business outcomes
- Improve staff workflow and efficiency
- Reduce geographic barriers to specialist consults
- Improve schedule density with less time waiting for patients to arrive
- Improve patient experience
- Reduced patient and provider travel can result in lower carbon footprint for travel-related emissions
- Reduced protective gear waste can result in lower carbon footprint for protective gear-related emissions
-
Stakeholders
- Chief experience officer
- Chief information officer
- Chief technology officer
- Chief information security officer
- Chief operating officer
- Chief medical information officer
- Chief medical officer
- Chief nursing officer
- Chief nursing information officer
- Chief sustainability officer
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component |
|---|
|
Cisco Board and Room Kit Series |
|
Cisco Desk Series |
|
Cisco Duo |
|
Webex |
|
Webex Calling |
|
Webex Edge (optional) |
|
Webex Expert on Demand |
|
Webex Instant Connect for Epic |
|
Webex Instant Connect for Virtual Care |
|
Webex Integrations |
|
Meeting Server (CMS) |
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Support Services for Collaboration |
|
|
Advanced Services |
Advanced Services Transactional |
|
Digital Transformation Workshop for Healthcare |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Full-Stack Observability: Hybrid Application Monitoring |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Quick Start Services for Cisco Spaces, Webex, and Virtual Telehealth |
|
|
Strategic Services for Digital Technology in Healthcare |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Remote patient observation
Enhance patient engagement with Remote patient observation and interaction, which can improve patient care, drive clinical operational efficiency, and lower cost. Create scalability for critical clinical resources.
Business overview
-
Industry drivers
- Scale complex and distributed care teams
- Growing workflow challenges, including nursing and physician shortage
- New care delivery models aided by digital technologies
- Increased focus on the patient quality of care
- Increased focus on clinician experience and clinical outcomes
-
Business needs
- Improve patient and clinician safety
- Scale critical clinical resources
- Drive clinical operational efficiencies
- Drive improved health outcomes for patients
- Reduce costs
- Achieve Quintuple Aim
-
Capabilities
- Watch up to 16 patients on a video wall from a centralized location
- Camera video encryption while in transit and at rest
- Two-way communication enabled between patient and provider when camera technology is used with Cisco IP video phones
- Supports both wired and wireless connections
- Cloud-based management and on-camera storage minimizes infrastructure and eases deployment
-
Business outcomes
- Increase scalability of critical clinical resources with the ability to go from a one-to-one ratio to a one-to-many observation of patients
- Improve patient care and lower costs for providers
- Improve the patient experience
- Influence HCAHPS scores
-
Stakeholders
- Chief operating officer
- Chief medical officer
- Chief medical information officer
- Chief nursing officer
- Chief nursing information officer
- Chief information officer
- Chief technology officer
- Chief information security officer
- Privacy/compliance/risk officer
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
Catalyst 8000 Series Edge Platform |
Meraki MX Security and SD-WAN Portfolio |
|
Switching (UPOE+) |
Catalyst 9000 Series Switches |
Meraki MS Switches Portfolio |
|
Wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controller |
Catalyst 9800 Series Wireless Controller |
Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco DNA software for SD-WAN and routing |
Meraki SD-WAN |
|
Cloud and systems management |
Catalyst Center |
Meraki Dashboard |
|
Network security |
Identity Services Engine (ISE) Secure Firewall Secure Network Analytics |
Meraki MX Security and SD-WAN Portfolio |
|
User and endpoint protection |
Cisco Duo Secure Endpoint |
|
|
SaaS anomaly detection |
Cloudlock |
|
|
Cloud edge |
Cisco Umbrella |
|
|
Unified location cloud |
Cisco Spaces |
|
|
Integration services |
DevNet |
|
|
IP phones |
8800 Series IP Phones Webex Wireless Phone 800 Series |
|
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Digital Transformation Workshop for Healthcare |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Quick Start Services for Cisco Spaces, Webex, and Virtual Telehealth |
|
|
Strategic Services for Digital Technology in Healthcare |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Mobile experiences and wayfinding
Secure connectivity makes it easier for patients to use their own devices for wayfinding and digital intake, creating a more customized patient experience.
Business overview
-
Industry drivers
- Consumerism in healthcare continues to grow
- Health systems need to retain patients by creating personalized digital experiences
- Demand for real-time feedback is increasing at each point in the patient journey (text, kiosk, survey)
- Increase in the number of chief experience officers
- Increased focus on consumer-centric and digital experiences within the patient’s journey
-
Business needs
- Deliver mobile-enhanced navigational tools
- Deliver a mobile, digital intake platform to the enterprise
- Improve patient engagement and experience scores (HCAHPS)
- Enhance revenue and reimbursement
- Personalize retail pharmacy and other spaces in healthcare facilities
- Business visibility; process automation and optimization
-
Capabilities
- Patient navigation and blue dot turn capabilities
- Enterprise maps with edit capabilities
- Appointment reminders (SMS) and mobile patient check-in
- Proximity actions, alerts, marketing, and other location-based services
- Application SDK and APIs (clinical systems portals)
- Intake forms, surveys, questionnaires, e-consent forms, and educational content can be sent via email, text, or through the patient portal
- Guest wireless, reporting, and analytics on user traffic, dwell times, and behaviors
-
Business outcomes
- Reduce patient and visitor anxiety and time navigating to unknown locations
- Increase on-time appointments
- Reduce "no-shows"
- Improve patient flow and throughput
- Improve patient satisfaction scores (HCAHPS)
- Reduce staff time spent to provide directions and administrative tasks at check-in
- Improve healthcare provider revenue through personalized marketing and messaging
- Improve revenue capacity through enhanced patient throughput
-
Stakeholders
- Chief experience officer
- Chief digital strategy officer
- Chief information officer
- Chief technology officer
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
Catalyst 8000 Series Edge Platform |
Meraki MX Security and SD-WAN Portfolio |
|
Switching (UPOE+) |
Catalyst 9000 Series Switches |
Meraki MS Switches Portfolio |
|
Wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controller |
Catalyst 9800 Series Wireless Controller |
Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco DNA software for SD-WAN and routing |
Meraki SD-WAN |
|
Cloud and systems management |
Catalyst Center |
Meraki Dashboard |
|
Network security |
Identity Services Engine (ISE) Secure Firewall Secure Network Analytics |
Meraki MX Security and SD-WAN Portfolio |
|
User and endpoint protection |
Cisco Duo Secure Endpoint |
|
|
SaaS anomaly detection |
Cloudlock |
|
|
Cloud edge |
Cisco Umbrella |
|
|
Unified location cloud |
Cisco Spaces |
|
|
Integration services |
DevNet |
|
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Digital Transformation Workshop for Healthcare |
|
|
Full-Stack Observability: Application Dependency Monitoring |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Strategic Services for Digital Technology in Healthcare |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Hybrid cloud for healthcare
Transforming workloads for clinical applications, patient data, and business systems with a secure and reliable hybrid cloud and on-premise digital platform.
Business overview
-
Industry drivers
- Global adoption and expansion of clinical systems are driving the need for data connectivity at every point of care
- Healthcare systems are developing and hosting a greater number of applications across hybrid environments
- Mergers and acquisitions are driving data center growth to consolidate and expand clinical system modules while maintaining legacy assets
- VDI deployments and graphic-intensive virtual desktops require faster GPUs
- Increased network support needed for the transition to VNA to deliver imaging services
-
Business needs
- View bandwidth-intensive medical images remotely via picture archiving and communication systems (PACS)
- Improve chronically-slow performance of traditional VDI solutions
- Secure and reliable access to public and private cloud, on-premises patient data, and medical systems anywhere, anytime, and from any device
- Control access to sensitive patient data
- Maximize real estate inside hospital premises for revenue services
-
Capabilities
- Scalable and agile application and data architecture
- Supports clinical systems guidance to migrate to flash-based memory
- Ability to deploy new applications quickly and support AI and machine learning for healthcare research
- Run virtualized clinical system applications
- Improve virtual application performance
-
Business outcomes
- Reduce cost of data center operations
- Faster application response, login, and medical record access
- Patient data is secure but accessible
- Lower cost and faster clinical system upgrades
- Lower cost of medical imaging support with a scalable vendor neutral archive (VNA)
-
Stakeholders
- Chief operating officer
- Chief information officer
- Chief technology officer
- Chief security officer
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Infrastructure domain | Cisco | Meraki |
|---|---|---|
|
Security edge |
Catalyst 8000 Series Edge Platform Catalyst SD-WAN Secure Firewall |
Meraki MX Security and SD-WAN Portfolio |
|
Transport spine Transport spine/leaf Transport leaf |
Nexus 9500 Series Modular Switches Nexus 9300 Series Switches (40/100/400GE) Nexus 9300 Series Switches (1/10/25GE Fiber) Nexus 9x00 Series Switches (1/10GBaseT) |
|
|
Data center compute |
Unified Computing System (UCS) B-Series Unified Computing System (UCS) C-Series Unified Computing System (UCS) X-Series |
|
|
Data center storage |
Cisco Compute Hyperconverged with Nutanix Unified Computing System (UCS) S-Series |
|
|
Data center fabric |
MDS 9700 Series Multilayer Directors MDS 9000 Series Multilayer Switches Unified Computing System (UCS) Fabric Interconnects |
|
|
Orchestration and automation |
Application Policy Infrastructure Controller (APIC) Cisco Intersight Infrastructure Service |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Digital Transformation Workshop for Healthcare |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Multicloud Foundational Services |
|
|
Quick Start Services for Cisco Spaces, Webex, and Virtual Telehealth |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Clinical communications and collaboration
Strengthen the ability of your clinicians and support teams to communicate and collaborate from any location, at any time.
Business overview
-
Industry drivers
- Regulatory compliance
- Critical results and alerts delivery
- Increase operational efficiency of the care team and supporting staff
- Widening supply-demand gap of skilled professionals, specifically physician and nurses, is driving the need for new, digital approaches
- Increase in provider moral injury and burnout
- Digital technologies increasingly being used to connect care providers with each other and with patients
- Demand for care requires greater care coordination
- Achieve Quintuple Aim
- Develop solutions that can support sustainability goals
-
Business needs
- Consolidate secure messaging and voice platforms
- Shared use of a single mobile device for task automation
- Patient-specific context to enhance care team collaboration
- Secure PHI messaging of urgent, real-time patient data
- Secure management of devices and critical data
- Technology that achieves the Quintuple Aim
- Support more sustainable business practices
-
Capabilities
- Secure access to voice, text, and paging via mobile device
- Sharing of patient data for collaboration with the care team and support personnel
- Secure sharing of lab results and images among care team
- Rounding and care transitions
- Clinical documentation and workflows
- Enable use of barcoded medication and blood product administration
- Enable use of lab specimen collection and labeling
- Meet care protocols
- Hands-free, assisted reality remote assistance to securely connect clinicians with other healthcare professionals
-
Business outcomes
- Improve clinical workflows and staff productivity
- Better patient experience (HCAHPS)
- Strengthen quality of care; help reduce medical errors, time for shift transitions, and time to discharge
- Improve patient safety through care team communication
- Improve patient throughput (reduced LOS)
- Help meet security and HIPAA requirements at the messaging level
- Reduction in travel between care locations can result in lower carbon footprint for travel-related emissions
-
Stakeholders
- Chief operating officer
- Chief medical officer
- Chief medical information officer
- Chief nursing officer
- Chief nursing information officer
- Chief information officer
- Chief technology officer
- Chief information security officer
- Chief sustainability officer
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
Catalyst 8000 Series Edge Platform |
Meraki MX Security and SD-WAN Portfolio |
|
Switching (UPOE+) |
Catalyst 9000 Series Switches |
Meraki MS Switches Portfolio |
|
Wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controller |
Catalyst 9800 Series Wireless Controller |
Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco DNA software for SD-WAN and routing |
Meraki SD-WAN |
|
Cloud and systems management |
Catalyst Center |
Meraki Dashboard |
|
Network security |
Identity Services Engine (ISE) Secure Firewall Secure Network Analytics |
Meraki MX Security and SD-WAN Portfolio |
|
SaaS anomaly detection |
Cloudlock |
|
|
User and endpoint protection |
Cisco Duo Secure Endpoint |
|
|
Cloud edge |
Cisco Umbrella |
|
|
Unified location cloud |
Cisco Spaces |
|
|
Integration services |
DevNet |
|
|
Collaboration software |
Webex |
|
|
Collaboration |
Webex Expert on Demand |
|
|
Personal endpoints |
Cisco Desk Series |
|
|
Room collaboration |
Cisco Board and Room Kit Series |
|
|
Wireless phones |
Webex Wireless Phone 800 Series |
|
|
Contact center |
Webex Contact Center |
|
|
Call control |
Unified Communications Manager Webex Calling |
|
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Support Services for Collaboration |
|
|
Advanced Services |
Advanced Services Transactional |
|
Digital Transformation Workshop for Healthcare |
|
|
Full-Stack Observability: Application Dependency Monitoring |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Full-Stack Observability: Hybrid Application Monitoring |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Strategic Services for Digital Technology in Healthcare |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Medical device integration
Remotely view contextual patient data from bedside medical monitoring devices by using Cisco’s secure network to aggregate and send data to dashboard and medical record systems.
Business overview
-
Industry drivers
- Virtual rounding, virtual intensive care units (ICUs), and artificial intelligence (AI) are changing the way care is delivered
- The quantity of patient data available is too large to efficiently use for clinical care or process in clinical systems
- Emergency departments are often over capacity
- Monitoring patients remotely hasn't been cost effective or technically feasible to date
-
Business needs
- Improve contextual information needed for patient care
- Improve access to physiologic waveform data from bedside biomedical devices
- Meet demands for longitudinal patient health records
- Optimize the hospital network and reduce hardware at the bedside
- Securely scale ICU beds and medical device integration across the hospital
-
Capabilities
- Connect medical devices from disparate vendors
- Securely enable the following:
- Real-time delivery of retrospective physiologic and clinical systems data to care teams remotely on any web-enabled device
- Remote monitoring and analytics with advanced clinical system integration
- Automation and enhancement of documentation
- Analysis of patient vital history for longitudinal patient records
-
Business outcomes
- Enhance clinical surveillance and virtual rounding
- Securely manage patient data and isolate medical devices
- Reduce charting workload
- Accelerate patient-centered AI at scale
- Reduce the cost of bedside medical device integration
-
Stakeholders
- Chief medical officer
- Chief medical information officer
- Chief nursing officer
- Chief nursing information officer
- ICU department chairs
- ICU nurse managers
- Director of biomedical engineering
- Director of clinical engineering
- Chief technology officer
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Infrastructure domain | Cisco | Meraki |
|---|---|---|
|
Transport connectivity |
Catalyst 8000 Series Edge Platform Catalyst SD-WAN |
Meraki MX Security and SD-WAN Portfolio |
|
Transport core |
Catalyst 9000 Series Switches |
Meraki MS425 Series Switches |
|
Transport access |
Catalyst 9300 Series Switches |
Meraki MS390 Series Switches |
|
Transport in-room |
Catalyst 3560CX-8PT Switch |
Meraki MS120 Series Switches |
|
Mobility wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controller |
Catalyst 9800 Series Wireless Controller |
Cloud-managed Wi-Fi |
|
Cloud and systems management |
Catalyst Center |
Meraki Dashboard |
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Digital Transformation Workshop for Healthcare |
|
|
Security Segmentation Strategy for Medical Devices |
|
|
Security Services for ISE, Segmentation, and NAC (Network Access Control) |
|
|
Strategic Services for Digital Technology in Healthcare |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Real-time location services (RTLS) for clinical environments
Leverage location data to enable clinical operational efficiency, respond to staff duress, improve patient throughput capabilities, monitor asset utilization, and support sustainability.
Business overview
-
Industry drivers
- Healthcare workflows are increasingly complex and mobile
- Clinician workload is rising due to nursing shortages
- Technology advancements in care delivery mean more medical devices to locate, maintain, and deploy
- Reimbursements are decreasing as the cost of delivering care is rising, putting pressure on margins
- Develop solutions that can support sustainability goals
-
Business needs
- Improve care delivery time by quickly locating medical equipment
- Collect data to analyze and optimize patient flow
- Track usage, maintenance, and location of assets
- Help patients find staff and navigate the hospital
- Quickly find and communicate with healthcare staff during times of duress
- Support more sustainable business practices
-
Capabilities
- Visibility to the status and location of all assets
- Ability to visualize patient throughput and communicate to staff and family about procedure status
- Quickly respond to patient safety concerns by escalating to the care team member in closest proximity
- Data analytics on actual staff productivity by shift and by day
- Track compliance to hospital hand hygiene protocols
-
Business outcomes
- Reduce over-leasing or spending on medical equipment, resulting in more cost-efficient and sustainable outcomes
- Reduce cost of care
- Improve clinician experience
- Faster incident response
- Less waste can result in lower carbon footprint for waste-related emissions
-
Stakeholders
- Chief operating officer
- Chief medical information officer
- Chief nursing officer
- Chief nursing information officer
- Compliance officer
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
Catalyst 8000 Series Edge Platform |
Meraki MX Security and SD-WAN Portfolio |
|
Switching (UPOE+) |
Catalyst 9000 Series Switches |
Meraki MS Switches Portfolio |
|
Wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controller |
Catalyst 9800 Series Wireless Controller |
Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco DNA software for SD-WAN and routing |
Meraki SD-WAN |
|
Cloud and systems management |
Catalyst Center |
Meraki Dashboard |
|
Network security |
Identity Services Engine (ISE) Secure Firewall Secure Network Analytics |
Meraki MX Security and SD-WAN Portfolio |
|
User and endpoint protection |
Cisco Duo Secure Endpoint |
|
|
Cloud edge |
Cisco Umbrella |
|
|
Unified location cloud |
Cisco Spaces |
|
|
Integration services |
DevNet |
|
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Digital Transformation Workshop for Healthcare |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Strategic Services for Digital Technology in Healthcare |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Medical device and IoT security
Design and build secure, segmented networks with visibility to better protect administrative and research networks, medical devices, guest wireless devices, and more from cybersecurity threats.
Business overview
-
Industry drivers
- Digitization of care is creating a more complex and rapidly-evolving threat landscape
- Acceleration in the number of connected devices on a healthcare network as more devices require network connectivity
- Devices are constantly moving inside a hospital
- Over half of digital medical devices and other Internet-connected products in hospitals have known critical vulnerabilities
- Increased risk of medical device ransomware and security breaches
- Biomedical networks need to be segmented and secured
- Zero trust as a security model approach
-
Business needs
- Protect and prevent IoT device breaches across a broad spectrum of medical and IoT infrastructure endpoints
- Reduce the risk of system downtime due to security breaches
- Better protect patient data by controlling network access to clinical medical devices as well as critical clinical and business systems
-
Capabilities
- Identify all endpoints on the network, categorize each to a security posture, and create profiles and policies by device type and device manufacturer
- Control access to patient data at the device, location, and user level to minimize risk
- Analytics and clinically-informed alerts enable IT to minimize security risks to the entire network while troubleshooting a known issue in an isolated segment
- Quickly identify, isolate, and remediate cyber attacks
-
Business outcomes
- Improve patient safety
- Reduce cyber risk associated with both medical and IoT devices
- Automate medical and IoT device tracking and inventory
- Monitor device utilization to optimize workflows, meet utilization demands, drive lifecycle management schedules, and project future capital expenditures
- Lower risk of medical record and patient data theft, as well as fines for breaches
-
Stakeholders
- Chief executive officer
- Chief operating officer
- Chief security information officer
- Chief information officer
- Chief technology officer
- VP of biomedical engineering
- VP of clinical engineering
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
Catalyst 8000 Series Edge Platform |
Meraki MX Security and SD-WAN Portfolio |
|
Switching (UPOE+) |
Catalyst 9000 Series Switches |
Meraki MS Switches Portfolio |
|
Wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controller |
Catalyst 9800 Series Wireless Controller |
Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco DNA software for SD-WAN and routing |
Meraki SD-WAN |
|
Cloud and systems management |
Catalyst Center |
Meraki Dashboard |
|
Network security |
Identity Services Engine (ISE) Secure Firewall Secure Network Analytics |
Meraki MX Security and SD-WAN Portfolio |
|
User and endpoint protection |
Cisco Duo Secure Endpoint |
|
|
SaaS anomaly detection |
Cloudlock |
|
|
Cloud edge |
Cisco Umbrella |
|
|
Unified location cloud |
Cisco Spaces |
|
|
Integration services |
DevNet |
|
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Healthcare Zero Trust Strategy and Analysis |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Medical Device Profiler for Third-Party Integration |
|
|
Security Segmentation Strategy for Medical Devices |
|
|
Security Services for ISE, Segmentation, and NAC (Network Access Control) |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Cybersecurity for healthcare
Block threats, contain intruders, and improve visibility to better protect your systems and patient data from cyberattacks with an integrated, end-to-end security platform.
Business overview
-
Industry drivers
- Cyber attacks in healthcare are on the rise and are getting more sophisticated (e.g., ransomware)
- Cost of healthcare breaches and the length of time to resolve them has increased
- Regulatory requirements (PHI, HIPAA, GDPR, etc.)
- Digitization of healthcare is creating a more complex, distributed, and rapidly-evolving threat landscape
- Protecting sought-after data, digital assets, intellectual property, and financial information
- Healthcare data, as well as IoMT and IoT devices, are targets for bad actors
- Zero trust model is gaining momentum as a preferred approach
-
Business needs
- Improve visibility and analytics to detect anomalies
- Protect workforce, workloads, and workplace
- Enable secure remote access (hybrid work) for clinicians, administrative personnel, and business partners with multi-factor authentication
- Effectively and efficiently deploy, manage, and maintain corporate-owned and BYOD mobile devices
- Scale network segmentation to confirm threats for IoMT and IoT devices, as well as infrastructure endpoints
- Enforce clinical policies with analytics
- Reduce time to respond to security incidents with risk mitigation
-
Capabilities
- Apply threat-centric visibility and control to next generation firewalls (NGFW) for protection at the perimeter
- Gain visibility into behavior from within the network via analytics
- Detect network traffic anomalies
- Better protect employees and guests, regardless of location or device
- Define and enforce group and device-based access policy for workloads and applications, IoT and medical devices
- Mitigate impact of ransomware and phishing attacks as they occur
- World-class threat intelligence services organization
-
Business outcomes
- Comprehensively manage risks
- Reduce cost to detect and respond to data breaches with dynamic threat intelligence
- Address ransomware threats
- Timely incidence response
- Easily document and report compliance (HIPAA, FDA, GDPR, etc.)
- Improve overall business resilience
-
Stakeholders
- Chief executive officer
- Chief financial officer
- Chief operating officer
- Chief security officer
- Chief security information officer
- Chief information officer
- Chief technology officer
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | |
|---|---|
|
Security dashboard |
Cisco Security Cloud |
|
Cloud data loss prevention |
Cloudlock |
|
SaaS anomaly detection |
|
|
Multi-factor authentication |
Cisco Duo |
|
File reputation |
Secure Email |
|
Anti-malware |
Secure Endpoint |
|
Next-generation firewall |
Secure Firewall |
|
File sandboxing |
Secure Malware Analytics |
|
Web reputation and filtering |
|
|
Application visibility and control |
Catalyst Center Secure Network Analytics |
|
File retrospection |
Secure Web Appliance |
|
Cloud-based machine learning |
Secure Workload |
|
Outbreak intelligence |
Talos threat intelligence |
|
Webpage |
Cisco Umbrella |
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cybersecurity Management Program Assessment |
|
|
Full-Stack Observability: Application Security |
|
|
Healthcare Zero Trust Strategy and Analysis |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Security Segmentation Strategy for Medical Devices |
|
|
Security Services for ISE, Segmentation, and NAC (Network Access Control) |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Video surveillance and physical security
Help protect your patients, visitors, and employees with connected cameras and analytics that monitor facility activities, analyze movement patterns, and detect threats faster.
Business overview
-
Industry drivers
- Healthcare organizations are complex, continuously operating facilities, and have a 24x7 security responsibility
- Facility safety for patients, staff, and clinicians continues to be important for fall, patient wandering, and physical violence risk
- Healthcare organizations have increased exposure to misuse and theft which also requires monitoring
-
Business needs
- Increase staff and patient safety and wellness
- Respond to staff duress events faster
- Prevent theft
- Prevent asset and drug mismanagement by staff and patients
- View and record activity in and around the healthcare facility, including parking lots and garages
-
Capabilities
- Locate and identify video evidence on demand
- Support investigations with automated and intelligent video analytics and location services
- Continuous real-time video monitoring of secure locations for controlled substances, such as opioid storage areas
- Monitor staff and patient activity through video surveillance to identify theft and mismanagement of assets and drugs
- Leverage video to detect unsafe or illegal activity
-
Business outcomes
- Increased evidence for compliance and criminal prosecution
- Increased security capability—faster and with more information available to security staff
- More responsive and effective internal/external emergency communications
- Increased patient and staff confidence in health and safety of facilities
- Reduced operational costs due to theft and mismanagement of drugs and assets
-
Stakeholders
- Chief security officer
- VP of facilities management
- Chief operating officer
- Chief medical information officer
- Chief nursing officer
- Chief nursing information officer
- Chief information officer
- Chief technology officer
- Chief information security officer
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
Catalyst 8000 Series Edge Platform |
Meraki MX Security and SD-WAN Portfolio |
|
Switching (UPOE+) |
Catalyst 9000 Series Switches |
Meraki MS Switches Portfolio |
|
Transport core |
Meraki MS425 Series Switches |
|
|
Transport access |
Meraki MS390 Series Switches |
|
|
Wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controller |
Catalyst 9800 Series Wireless Controller |
Cloud-managed Wi-Fi |
|
Smart cameras |
Meraki MV Smart Cameras |
|
|
SD-WAN |
Cisco DNA software for SD-WAN and routing |
Meraki SD-WAN |
|
Cloud and systems management |
Catalyst Center |
Meraki Dashboard |
|
Network security |
Identity Services Engine (ISE) Secure Firewall Secure Network Analytics |
Meraki MX Security and SD-WAN Portfolio |
|
User and endpoint protection |
Cisco Duo Secure Endpoint |
|
|
Cloud edge |
Cisco Umbrella |
|
|
Unified location cloud |
Cisco Spaces |
|
|
Integration services |
DevNet |
|
|
Room collaboration |
Cisco Board and Room Kit Series |
|
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Digital Transformation Workshop for Healthcare |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Strategic Services for Digital Technology in Healthcare |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Secure, intelligent network for healthcare
Enabling fast, secure, and reliable wired and wireless connectivity to applications, devices, and users at the point of care and across the healthcare enterprise.
Business overview
-
Industry drivers
- Need for reliable and secure connectivity to ensure applications and data are available as digital services grow
- Healthcare organizations often delay replacing equipment due to cost and complexity
- Clinical systems are driving care workflows, and the amount of patient data from medical and facilities devices is increasing
-
Business needs
- IT needs to respond automatically to operational issues and cybersecurity threats without interruption to critical clinical and building services
- Network capabilities must seamlessly support and secure current and older medical, facility, and end-user devices without service disruptions
- Mobile services must deliver the bandwidth required to support client-dense, low-latency medical devices and workflows
-
Capabilities
- Securely automate access to data for wired and wireless devices
- Ability to respond automatically to dynamic demands for connectivity based on new service requirements
- Deliver secure, highly available network services, automatically optimized for data, voice, and video
- Continuous and reliable connectivity to mission-critical business and clinical applications from clinic to hospital to home
-
Business outcomes
- Increased protection from cybersecurity threats
- Less time spent troubleshooting connectivity issues
- Less disruption to business operations
- Greater network orchestration and automation to reduce operational workloads
- Lower total cost of ownership for a network that is flexible and resilient
- Ability to deliver mission-critical operations
-
Stakeholders
- Chief information security officer
- Chief technology officer
- Chief information officer
- Director of biomedical engineering
- VP of networking
- Chief medical information officer
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Edge routing |
Catalyst 8000 Series Edge Platform |
Meraki Z4 teleworker gateway |
|
Transport core |
Catalyst 9000 Series Switches |
Meraki MS425 Series Switches |
|
Transport access |
Meraki MS390 Series Switches |
|
|
Wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controller |
Catalyst 9800 Series Wireless Controller |
Cloud-managed Wi-Fi |
|
Smart cameras |
Meraki MV Smart Cameras |
|
|
SD-WAN |
Cisco DNA software for SD-WAN and routing |
Meraki SD-WAN |
|
Cloud and systems management |
Catalyst Center |
Meraki Dashboard |
|
Network security |
Identity Services Engine (ISE) Secure Firewall Secure Network Analytics |
Meraki MX Security and SD-WAN Portfolio |
|
User and endpoint protection |
Cisco Duo Secure Endpoint |
|
|
Cloud edge |
Cisco Umbrella |
|
|
Unified location cloud |
Cisco Spaces |
|
|
Integration services |
DevNet |
|
|
Personal endpoints |
Cisco Desk Series |
|
|
Room collaboration |
Cisco Board Series |
|
|
Room endpoints |
Webex Rook Kit Series |
|
|
Room media endpoints |
Webex Share |
|
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cybersecurity Management Program Assessment |
|
|
Digital Transformation Workshop for Healthcare |
|
|
Healthcare Zero Trust Strategy and Analysis |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Security Services for ISE, Segmentation, and NAC (Network Access Control) |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Smart and sustainable hospitals
Securely connect clinical, operational, and business systems with low-voltage universal power-over-Ethernet (uPoE) lights, blinds, cameras, televisions, and more to enable an automated inpatient experience and support more sustainable practices.
Business overview
-
Industry drivers
- Stakeholders’ sustainability goals
- Informed patients expect new, improved, and customized experiences
- Public funding supporting sustainability
- Ability to quickly respond to new demands
- Innovation and accelerated development of new wired and wireless-enabled solutions and services
- Secure and protect patients, visitors, and employees with automation for code events and emergency response
- Develop solutions that can support sustainability goals
-
Business needs
- Reduce greenhouse gas (GHG) emissions
- Reduce capital cost for new facility builds and remodels
- Reduce operational costs to maintain facilities
- Automate system monitoring, response, and security
- Improve the visibility and security posture of IoT-enabled devices and capabilities
- Increase flexibility to make changes with low-voltage Ethernet cables vs. 120V/220V electrical wiring
-
Capabilities
- Real-time visibility from IoT sensor data
- Export data to business applications
- Secure IoT, mobility, and medical connectivity with consistent IT management
- Cloud-managed secure IoT connectivity and operational benefits for GPS, cellular usage, telemetry, and more
- On-demand compliance reporting
- Power over Ethernet (PoE) can support reduction in energy consumption
- Smart buildings and renewable energy integration
-
Business outcomes
- Improve patient experience
- Lower cost of ongoing operations
- Greater control and visibility of lighting, blinds, doors, HVAC, building management, and physical security systems
- Improved space and asset utilization
- Future of work with smart, intuitive, and flexible spaces
- Support sustainability goals related to energy consumption, water usage, and waste
- Balance energy needs by integrating on-site renewable energy
-
Stakeholders
- Chief operating officer
- Chief medical information officer
- Chief nursing officer
- Chief supply officer
- Chief information officer
- Chief technology officer
- Chief security officer
- Chief sustainability officer
- Head of facilities
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
Catalyst 8000 Series Edge Platform |
Meraki MX Security and SD-WAN Portfolio |
|
Switching (UPOE+) |
Catalyst 9000 Series Switches |
Meraki MS Switches Portfolio |
|
Wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controller |
Catalyst 9800 Series Wireless Controller |
Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco DNA software for SD-WAN and routing |
Meraki SD-WAN |
|
Cloud and systems management |
Catalyst Center |
Meraki Dashboard |
|
Network security |
Identity Services Engine (ISE) Secure Network Analytics |
|
|
User and endpoint protection |
Cisco Duo Secure Endpoint |
|
|
Cloud edge |
Cisco Umbrella |
|
|
Unified location cloud |
Cisco Spaces |
|
|
Integration services |
DevNet |
|
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Digital Transformation Workshop for Healthcare |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Strategic Services for Digital Technology in Healthcare |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Hybrid workforce
Maintain business and clinical continuity and support productivity and sustainability by optimizing collaboration across departments and securing remote workers with a hybrid work model.
Business overview
-
Industry drivers
- Regulatory compliance
- Rise in demand and acceptance of flexible work arrangements, which is now the norm, not the exception
- Administrative/management expectations of staff
- Need for consensus building across leadership
- Need for staff training, video broadcasts, and use of technology in teaching and learning
- Time and expense constraints associated with travel between facilities
- Develop solutions that can support sustainability goals
-
Business needs
- Support flexible work arrangements
- Make meetings more efficient and less time-consuming
- Improve attendance and engagement at meetings
- Reduce time spent traveling to meetings
- Improve cross-departmental collaboration
- Improve compliance metrics through better tracking
- Support more sustainable business practices
-
Capabilities
- Remote, secure connectivity into the operational domain
- Conduct live video calls with any number of participants from any device, located anywhere
- Record meetings for review
- Continue discussions after meetings in secure, private messaging spaces
- Conduct large-scale video broadcasts (including global)
- Broadcast messages across customized digital signage
- Hands-free, assisted reality remote assistance to securely connect clinicians with other healthcare professionals
-
Business outcomes
- Better administrative decision making across geographically dispersed teams
- Enable hybrid workforce (remote or on-site) within the health system and business partner ecosystem
- Collaborate regardless of location
- Streamline staff training
- Improve meeting attendance and scale
- Reduce travel time
- Validate compliance metrics and tracking
- Reduced staff travel can result in lower carbon footprint for travel-related emissions
-
Stakeholders
- Chief executive officer
- Chief financial officer
- Chief operating officer
- Chief administrative officer
- Chief information officer
- Chief information security officer
- Chief sustainability officer
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Collaboration domain | |
|---|---|
|
Personal endpoints |
Cisco Desk Series 7800/8800 Series IP Phones |
|
Room endpoints |
Cisco Board Series Cisco Room Kit Series Webex Room Phone Webex Share |
|
On-premises software and cloud services Special offers above |
Hosted Collaboration Service (HCS) Unified Communications Manager Webex Webex Calling Webex Edge Webex Expert on Demand |
| Security domain | Cisco | Meraki |
|---|---|---|
|
Enterprise edge |
Catalyst 8000 Series Edge Platform Catalyst SD-WAN Secure Firewall Wireless anchor controller |
Meraki MX Security and SD-WAN Portfolio Meraki Systems Manager |
|
Enterprise security software |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Remote hardware VPN |
Catalyst 8000 Series Edge Platform Aironet 1810 Series OfficeExtend Access Points |
Meraki MX Security and SD-WAN Portfolio Meraki Z4 teleworker gateway |
|
Remote software VPN |
AnyConnect Secure Mobility Client |
|
|
Remote security cloud applications |
Cisco Duo Cisco Umbrella |
|
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Support Services for Collaboration |
|
|
Advanced Services |
Advanced Services Transactional |
|
Digital Transformation Workshop for Healthcare |
|
|
Healthcare Zero Trust Strategy and Analysis |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Quick Start Services for Cisco Spaces, Webex, and Virtual Telehealth |
|
|
Strategic Services for Digital Technology in Healthcare |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Mobile clinics and alternate care sites
Support care delivery for emergency response teams including temporary hospitals, mobile clinics, and ambulance services for connectivity, as well as virtual care consults anywhere care is needed.
Business overview
-
Industry drivers
- Emergency preparedness
- Staffing shortages
- Supply chain disruptions
- Demand for clinic locations to triage, screen, test, and vaccinate patients
- Agility and ability to rapidly respond to changing community needs
-
Business needs
- Rapidly establish new sites of care anywhere required
- Establish virtual collaboration strategy for remote monitoring, virtual visits, and clinical and administrative collaboration
- Safeguard and mitigate risk to the workforce
- Adjust to varying stressors on the healthcare system
- Enable effective information sharing
-
Capabilities
- Extend hospital space to remote and temporary locations based on facility and community needs
- Orchestrated configuration with a unit-based, scale-up approach
- Flexible consumption models to scale up resources as required
- Simplified development required to build and sustain care delivery
- Virtual care consultations through augmented reality headsets
-
Business outcomes
- Increase clinician satisfaction
- Reduce isolation for high-acuity patients
- Preserve brand reputation; decrease risk for patient leakage outside of healthcare system
- Decrease use of critical medical supplies
- Create scalable delivery sites as needed to meet community care service demands (e.g., testing, vaccinations, etc.)
-
Stakeholders
- Chief operating officer
- Chief administrative officer
- Chief medical officer
- Chief medical information officer
- Chief nursing officer
- Chief nursing information officer
- Chief information officer
- Chief technology officer
- VP of emergency operations
- Director of network operations
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
Catalyst 8000 Series Edge Platform |
Meraki MX Security and SD-WAN Portfolio |
|
Switching (UPOE+) |
Catalyst 9000 Series Switches |
Meraki MS Switches Portfolio |
|
Wireless |
Catalyst 9100 Series Access Points |
Meraki MR Access Points Portfolio |
|
Mobility controller |
Catalyst 9800 Series Wireless Controller |
Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco DNA software for SD-WAN and routing |
Meraki SD-WAN |
|
Broadband |
Catalyst 8000 Series Edge Platform Industrial Router (IR) Portfolio |
Meraki MG51 Meraki MX68CW |
|
Cloud and systems management |
Catalyst Center |
Meraki Dashboard |
|
Network security |
Identity Services Engine (ISE) Secure Firewall Secure Network Analytics |
Meraki MX Security and SD-WAN Portfolio |
|
User and endpoint protection |
Cisco Duo Secure Endpoint |
|
|
SaaS anomaly detection |
Cloudlock |
|
|
Cloud edge |
Cisco Umbrella |
|
|
Unified location cloud |
Cisco Spaces |
|
|
Integration services |
DevNet |
|
Special offers above
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Digital Transformation Workshop for Healthcare |
|
|
INFRAM Maturity Readiness Assessment and Planning |
|
|
Pop-Up Site Advise and Implement Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
No filter appliedHealthcare architecture
Measure your hospital’s infrastructure maturity with the HIMSS Analytics Infrastructure Adoption Model (INFRAM).
- Contact Cisco
-
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