Integrator
Integrators build solutions that solve business problems using their unique expertise.
Provider
Providers deliver as-a-service and managed solutions with flexible consumption options, powered by Cisco.
Developer
Developers build unique solutions and applications on Cisco platforms to deliver customer-specific business outcomes.
Advisor
Advisors provide expert market and business consulting services.
Learning
Learning partners enable end-user success through training and education.
Consultants
Consultants provides business and technology consulting capabilities well before the systems integration phase.
Digital solutions integrators
DSIs are niche consulting companies with specialized focus on workflows for industries/critical business processes. They specialize in making digital business transformation a reality. They help integrate digital capabilities across all business operations and are experts at driving those conversations with customers in new buying centers and line-of-business.
Global industry partners
GIPs lead Cisco’s market penetration into industry verticals through their RTM by integrating Cisco technologies into their operational technology solution platforms.
Independent hardware vendors
IHVs specialize in hardware-based solutions. The hardware might be combined with Cisco platforms to provide customers with integrated systems or appliance stack. Typically, this is a meet-in-the-channel model.
Independent software vendors
ISVs specialize in developing and selling software solutions. The software might be integrated with Cisco platforms to enable more capabilities for customers, or it could be that Cisco features are part of the ISV application modernization and re-architecting roadmap. Some ISVs are on the Cisco GPL, but most meet in the channel.
IT resellers
IT resellers partner with a resale contract agreement with Cisco to resell Cisco technology and services.
Service providers
SPs specialize in large-scale deployment of communications and technology solutions built on Cisco platforms.
Systems integrators
SIs create complex information systems that may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications.
Customer journey
Associate enablement
Physical and cyber security
Intelligent operations
Distribution and fulfillment
- Explore the use cases
- Explore the architectures
- __________
-
Customer journey
-
Associate enablement
-
Physical and cyber security
-
Intelligent operations
-
Distribution and fulfillment
Mobile engagement
Enable customers to find, order, and receive products whenever, wherever, and however they want.
Click & Collect
Watch how technology enhances experiences as a customer places a prescription order, adds additional items, conducts a remote consult with a pharmacist, pays, picks up the order curbside, and completes a survey.
Drive-Thru Optimization
Learn how retailers can gain visibility, develop insights, and take action based on observable retail metrics.
Business overview
-
Industry drivers
- Customers have become accustomed to shopping whenever they want from wherever they happen to be
- Home delivery makes in-store shopping and other fulfillment options less attractive to many customers
- Customers have no tolerance for out-of-stocks and will abandon a cart and brand if one item in the cart isn’t available
- Retailers are investing more in e-commerce and fulfillment operations to reduce costs associated with selling and fulfilling orders
-
Business needs
- Delivering information, products, and services wherever and however customers want to receive them
- Tailoring shopping experiences with personal and contextual information to increase brand affinity
- Ensuring inventory is as accurate as possible so staff and customers know what is available in stores and from other channels
- Identifying the most efficient and effective way to fulfill orders
-
Capabilities
- Understanding presence, proximity, and location of customers and associates in stores and other locations
- Leveraging up-to-date stock information to improve order and inventory accuracy
- Securely connecting associates to information and enabling transaction processing in the store and beyond
-
Business outcomes
- Reduced abandoned carts
- Increased conversion rates
- Reduced labor costs
- Improved customer experience scores
- Increased wallet share
- Increased brand affinity and loyalty
- Increased order accuracy
- Increased inventory accuracy
-
Stakeholders
- Chief digital officer
- Chief marketing officer
- VP of merchandising
- VP of store operations
- VP of supply chain
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
Meraki Access Points with IoT radio |
|
|
Cameras |
Meraki MV Smart Cameras |
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Endpoint management |
Meraki Systems Manager |
|
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Messaging platform |
Webex CPaaS |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Full-Stack Observability: Application Dependency Monitoring |
|
|
Full-Stack Observability: Application Security |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Full-Stack Observability: Hybrid Application Monitoring |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Digital merchandising
Manage digital content and its distribution to digital displays of all sizes across the enterprise.
Click & Collect
Watch how technology enhances experiences as a customer places a prescription order, adds additional items, conducts a remote consult with a pharmacist, pays, picks up the order curbside, and completes a survey.
Drive-Thru Optimization
Learn how retailers can gain visibility, develop insights, and take action based on observable retail metrics.
Business overview
-
Industry drivers
- Proliferation of technology is accelerating in corporate, home, and mobile environments, driving new bandwidth and security considerations
- Customers expect to see the same information about products and services in-store as they can online
- Analytics and AI are delivering new ways to improve efficiency and drive increased profitability
- Customers expect a more personalized experience to make shopping and purchasing easier
- Customers desire to shop with retailers who practice sustainable operations
-
Business needs
- Delivering promotions that are focused and relevant to customers when and where they are offered
- Tailoring shopping experiences with personal and contextual information to increase brand affinity
- Delivering information, products, and services wherever and however customers want to receive them
- Rapidly turning over fixtures and displays in response to customer behavior, product cycles, or season
- Support more sustainable business practices
-
Capabilities
- Delivering personalized and contextual product and service information by:
- Leveraging wireless, video, and other data sources to target customers for promotions based on where they are and what they are doing
- Distributing and displaying marketing content and dynamic pricing on in-store, network-connected displays
- Delivering personalized and contextual product and service information by:
-
Business outcomes
- Increased conversion rates
- Reduced labor costs
- Quantified results from marketing and merchandising initiatives
- Improved customer experience scores
- Increased wallet share
- Increased brand affinity and loyalty
- Decreased usage of paper, posters, and banners can result in lower carbon footprint in relation to the paper-based removals
-
Stakeholders
- Chief digital officer
- Chief marketing officer
- Chief sustainability officer
- VP of merchandising
- VP of store operations
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Endpoint management |
Meraki Systems Manager |
|
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Media players |
Cisco Vision Digital Media Player Cisco Vision Dynamic Signage Director |
|
|
Location-based services |
Cisco Spaces |
|
|
Messaging platform |
Webex CPaaS |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Intelligent contact center
Whether in a contact center or working from home, equip associates with the information and capabilities they need to improve customer experience, enhance brand loyalty, reduce operating costs, and support more sustainable business practices.
Business overview
-
Industry drivers
- Analytics and AI are delivering new ways to automate customer service and present order information
- Retailers need to know the history of every customer touchpoint at all phases of the journey to provide the best responses in the moments that matter
- Call centers have traditionally been focused on issue resolution and service recovery, but retailers are looking for new ways to leverage these investments for proactive customer engagement
- Retailers are looking to downsize the physical footprint of contact centers and reduce real estate costs across the business
- Develop solutions that can support sustainability goals
-
Business needs
- Turn data-driven insights into action that improve resource allocation
- Delivery of information, products, and services whenever and however customers want to receive them
- Heightened situational awareness of all activity for each customer and order
- Consolidate secure messaging and voice platforms
- Reduce the cost of each customer interaction while improving customer satisfaction
- Accommodate flexible workstyles for contact center agents
- Support more sustainable business practices
-
Capabilities
- Delivering personalized and contextual product and service information
- Personalize customer engagements through workflows that activate both digital and store resources
- Leverage understanding of customer digital channel activity to inform in-store interactions
- Enable seamless cross-channel customer experiences
- Divert store phone traffic for centralized reception and management
- Allow contact center agents to work from any location
-
Business outcomes
- Reduced in-store labor costs
- Better customer issue resolution times
- Quantified results from customer service initiatives
- Improved customer experience scores
- Increased wallet share
- Increased brand affinity and loyalty
- Better agent morale
- Lower real estate costs
- Reduced agent travel can result in lower carbon footprint for travel related emissions
-
Stakeholders
- Chief digital officer
- Chief marketing officer
- Chief sustainability officer
- VP of call center
- VP of customer service
- VP of store operations
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Application performance |
AppDynamics |
|
|
Calling |
Unified Communications Manager Webex Calling |
|
|
Contact center |
Webex Contact Center Webex Contact Center AI |
|
|
Experience management |
Webex Experience Management |
|
|
Messaging platform |
Webex CPaaS |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Full-Stack Observability: Application Dependency Monitoring |
|
|
Full-Stack Observability: Application Security |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Full-Stack Observability: Hybrid Application Monitoring |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Drive-thru optimization
Transform your drive-thru and enhance the customer experience.
Drive-Thru Optimization
Learn how retailers can gain visibility, develop insights, and take action based on observable retail metrics.
Business overview
-
Industry drivers
- Customers have no tolerance for waiting a long time in a drive-through line
- Customers expect a more personalized experience regardless of the engagement channel
- Analytics and AI are delivering new ways to automate customer service and present order information
- Retailers want to better understand customer behavior at all points of their journey
-
Business needs
- Identifying the most efficient and effective way to fulfill orders
- Rapidly changing displays in response to drive-through line and time of day
- Turn data-driven insights into action that improve resource allocation
- Delivery of information, products, and services whenever and however customers want to receive them
-
Capabilities
- Detect and track vehicles from entrance to exit
- Monitor engagements at the window and curbside
- Measure elapse time at various stages of the process
- Automatically take action to shorten service time or triage the line to prevent balk
-
Business outcomes
- Improved customer experience scores
- Increased wallet share
- Increased brand affinity and loyalty
- Increased order accuracy
-
Stakeholders
- Chief digital officer
- Chief marketing officer
- VP of call center
- VP of customer service
- VP of store operations
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
Cameras |
Meraki MV Smart Cameras |
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Endpoint management |
Meraki Systems Manager |
|
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Location-based services |
Cisco Spaces |
|
|
Messaging platform |
Webex CPaaS |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Associate mobility
Equip associates to deliver a personalized and contextual customer experience.
Business overview
-
Industry drivers
- The shopping cycle is more fluid than ever, giving opportunities to target promotions at more decision points than ever
- Home delivery makes in-store shopping and other fulfillment options less attractive to many customers
- Customers expect to see the same information about products and services in-store as they can online
- Customers expect a more personalized experience to make shopping and purchasing easier
- Analytics and AI are delivering new ways to improve efficiency and drive increased profitability
-
Business needs
- Collecting information about where customers are and what they are doing in and near stores
- Tailoring shopping experiences with personal and contextual information to increase brand affinity
- Delivering information, products, and services wherever and however customers want to receive them
- Delivering promotions that are focused and relevant to customers when and where they are offered
- Ensuring inventory is as accurate as possible so staff and customers know what is available in stores and from other channels
-
Capabilities
- Utilizing video analytics to determine footfall, dwell-time, and queue-length metrics to drive marketing, merchandising, and staffing decisions
- Securely connecting associates to information and enabling transaction processing in the store and beyond
- Leveraging wireless, video, and other data sources to deliver personalized and contextual product and service information
- Leveraging wireless, video, and other data sources to target customers for promotions based on where they are and what they are doing
-
Business outcomes
- Reduced wait times
- Reduced abandoned carts
- Increased conversion rates
- Reduced labor costs
- Quantified results from marketing and merchandising initiatives
- Improved customer experience scores
- Increased wallet share
- Increased brand affinity and loyalty
-
Stakeholders
- Chief digital officer
- Chief marketing officer
- VP of merchandising
- VP of store operations
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) |
|
|
Location-based services |
Cisco Spaces |
|
|
Messaging platform |
Webex CPaaS |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Full-Stack Observability: Application Dependency Monitoring |
|
|
Full-Stack Observability: Application Security |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Full-Stack Observability: Hybrid Application Monitoring |
|
|
Pop-Up Site Advise and Implement Services |
|
|
Security Services for ISE, Segmentation, and NAC (Network Access Control) |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Associate engagement
Enable associates to be more effective in their roles by improving employee communication and engagement.
Business overview
-
Industry drivers
- Retailers need to provide an attractive work environment to recruit and retain associates
- Proliferation of technology is accelerating in corporate, home, and mobile environments, driving new bandwidth and security considerations
- Staff turnover in retail is high, and the cost of onboarding new staff and training existing staff continues to rise
-
Business needs
- Providing real-time information associates need to deliver a superior experience to customers
- Developing and delivering training content in a way that is easily consumed and incorporated into associate workflow
- Providing tools that simplify and enhance the experience of being an employee
-
Capabilities
- Securely connecting associates to information and enabling transaction processing in the store and beyond
- Leveraging wireless, video, and other data sources to deliver personalized and contextual product and service information
- Enabling point-to-point, multi-cast, and broadcast distribution of information
- Delivering remote expertise and training
- Integrate employee workflows into existing systems
-
Business outcomes
- Reduced labor costs
- Improved customer experience scores
- Increased brand affinity and loyalty
- Reduced staff turnover
- Reduced onboarding and training costs
- Improved staff morale leading to reduced turnover
-
Stakeholders
- VP of merchandising
- VP of store operations
- VP of supply chain
- VP of human resources
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) |
|
|
Location-based services |
Cisco Spaces |
|
|
Messaging platform |
Webex CPaaS |
|
|
Collaboration Special offers above |
Webex Teams |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Full-Stack Observability: Application Dependency Monitoring |
|
|
Full-Stack Observability: Application Security |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Full-Stack Observability: Hybrid Application Monitoring |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Flexible fulfillment
Enable store associates to efficiently and accurately fill, deliver, and accept returns of customer orders.
Click & Collect
Watch how technology enhances experiences as a customer places a prescription order, adds additional items, conducts a remote consult with a pharmacist, pays, picks up the order curbside, and completes a survey.
Business overview
-
Industry drivers
- Analytics and AI are delivering new ways to improve efficiency and drive increased profitability
- Home delivery makes in-store shopping and other fulfillment options less attractive to many customers
- Customers have no tolerance for out-of-stocks and will abandon a cart and brand if one item in the cart isn’t available
- Retailers are investing more in e-commerce and fulfillment operations to reduce costs associated with selling and fulfilling orders
- Customers desire to shop with retailers who practice sustainable operations
-
Business needs
- Collecting information about where customers are and what they are doing in and near stores
- Delivering information, products, and services wherever and however customers want to receive them
- Ensuring inventory is as accurate as possible so staff and customers know what is available in stores and from other channels
- Identifying the most efficient and effective way to fulfill orders
- Support more sustainable business practices
-
Capabilities
- Locating products and assembling orders more quickly
- Leveraging up-to-date stock information to improve order and inventory accuracy
- Securely connecting associates to information and enabling transaction processing in the store and beyond
-
Business outcomes
- Increased order accuracy
- Reduced labor costs
- Reduced wait times
- Increased conversion rates
- Improved customer experience scores
- Increased wallet share
- Increased brand affinity and loyalty
- Less idle time can result in lower carbon footprint for idle-related emissions
-
Stakeholders
- VP of store operations
- VP of supply chain
- Chief sustainability officer
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
Meraki MR45 Access Point Meraki MR33 Access Point |
|
|
Cameras |
Meraki MV Smart Cameras |
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Endpoint management |
Meraki Systems Manager |
|
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Location-based services |
Cisco Spaces |
|
|
Messaging platform |
Webex CPaaS |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Full-Stack Observability: Application Dependency Monitoring |
|
|
Full-Stack Observability: Application Security |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Full-Stack Observability: Hybrid Application Monitoring |
|
|
Security Services for ISE, Segmentation, and NAC (Network Access Control) |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Safety and surveillance
Monitor store and other location environments to protect customers and associates.
Click & Collect
Watch how technology enhances experiences as a customer places a prescription order, adds additional items, conducts a remote consult with a pharmacist, pays, picks up the order curbside, and completes a survey.
Business overview
-
Industry drivers
- Associates are engaging with customers outside the store with increasing frequency
- Claims against retailers for slip-and-fall and workers’ compensation are increasing in value and frequency
- Retailers are deploying more valuable technology and physical assets resulting in more costly losses due to theft of these assets
-
Business needs
- Viewing and recording activity in and around the stores
- Collecting information about where customers are and what they are doing in and near stores
- Understanding all activity in the stores
-
Capabilities
- Understanding presence, proximity, and location of customers and associates in stores and other locations through wireless and video surveillance
- Providing a safe and compliant environment for associates and customers by leveraging video to detect unsafe or illegal activity
-
Business outcomes
- Compliance with regulations and corporate policies
- Reduced costs associated with legal and workers’ compensation
- Reduced operational costs
-
Stakeholders
- Chief security officer
- VP of store operations
- VP of supply chain
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
Cameras |
Meraki MV Smart Cameras |
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Endpoint management |
Meraki Systems Manager |
|
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Location-based services |
Cisco Spaces |
|
|
Messaging platform |
Webex CPaaS |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Pop-Up Site Advise and Implement Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Loss and fraud detection
Reduce inventory shrinkage and other losses due to theft and fraud.
Business overview
-
Industry drivers
- Cyber-related incidents are driving increases in shrink associated with theft and fraud
- Organized crime is targeting retailers with returns-fraud schemes
- Sales forecasting and stock accuracy are becoming more and more critical to successful omnichannel execution
-
Business needs
- Developing and delivering training content in a way that is easily consumed and incorporated into associate workflow
- Preventing theft by customers and associates
- Identifying and reducing POS fraud
- Viewing and recording activity in and around the stores
- Ensuring inventory is as accurate as possible so staff and customers know what is available in stores and from other channels
-
Capabilities
- Tracking individual products to differentiate between purchased and non-purchased items
- Enabling point-to-point, multi-cast, and broadcast distribution of information
- Delivering remote expertise and training
- Monitoring registers and customer service areas to identify and document fraudulent behavior
- Monitoring sales floor and back-of-house activity to identify and document theft
-
Business outcomes
- Reduced shrink due to theft and fraud
- Reduced stock-outs
- Increased inventory accuracy
-
Stakeholders
- Chief security officer
- VP of store operations
- VP of supply chain
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
Cameras |
Meraki MV Smart Cameras |
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Endpoint management |
Meraki Systems Manager |
|
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Location-based services |
Cisco Spaces |
|
|
Messaging platform |
Webex CPaaS |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Pop-Up Site Advise and Implement Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Secure connectivity and optimization
Securely connect stores and prioritize traffic to ensure uptime and reliability.
Business overview
-
Industry drivers
- Consumers are using publicly-available Wi-Fi more than ever, impacting operational bandwidth requirements and security posture
- Proliferation of technology is accelerating in corporate, home, and mobile environments, driving new bandwidth and security considerations
- Threat actors are constantly changing tactics and methods
-
Business needs
- Connecting stores and other locations securely and reliably
- Delivering information, products, and services wherever and however customers want to receive them
- Efficiently delivering relevant information to associates in real time
- Protecting against security threats
-
Capabilities
- Securely connecting associates to information and enabling transaction processing in the store and beyond
- Mitigating cybersecurity risk, detecting attacks, and reducing the impact of breaches
- Deploying a secure, flexible, resilient, and scalable network between the stores, corporate locations, and the cloud
- Enabling point-to-point, multi-cast, and broadcast distribution of information
-
Business outcomes
- Reduced operational costs
- Compliance with regulations and corporate policies
- Reduced impact of cyber attacks
- Reduced physical device footprint and consequential reduction in power utilization
-
Stakeholders
- Chief digital officer
- Chief information officer
- Chief security officer
- VP of merchandising
- VP of store operations
- VP of supply chain
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Security Special offers above |
Cisco Umbrella Secure Malware Analytics Secure Network Analytics Secure Workload |
|
|
Application performance |
AppDynamics |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Multicloud Foundational Services |
|
|
Pop-Up Site Advise and Implement Services |
|
|
Security Services for ISE, Segmentation, and NAC (Network Access Control) |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Wireless and video analytics
Understand the presence, proximity, and location of your customers and associates to make better marketing, merchandising, and staffing decisions.
Drive-Thru Optimization
Learn how retailers can gain visibility, develop insights, and take action based on observable retail metrics.
Business overview
-
Industry drivers
- Retailers want to better understand customer behavior in/near the store
- Analytics and AI are delivering new ways to improve efficiency and drive increased profitability
- The shopping cycle is more fluid than ever, giving opportunities to target promotions at more decision points than ever
- Proliferation of technology is accelerating in corporate, home, and mobile environments, driving new bandwidth and security considerations
-
Business needs
- Collecting information about where customers are and what they are doing in and near stores
- Understanding all activity in the stores
- Delivering promotions that are focused and relevant to customers when and where they are offered
- Tailoring shopping experiences with personal and contextual information to increase brand affinity
-
Capabilities
- Understanding presence, proximity, and location of customers and associates in stores and other locations
- Utilizing footfall, dwell-time, and queue-length analytics to drive marketing, merchandising, and staffing decisions
- Targeting customers for promotions based on where they are and what they are doing
-
Business outcomes
- More accurate people counting
- Reduced wait times
- Reduced abandoned carts
- Increased conversion rates
- Reduced labor costs
- Quantified results from marketing and merchandising initiatives
- Improved customer experience scores
-
Stakeholders
- Chief digital officer
- Chief marketing officer
- VP of merchandising
- VP of store operations
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
Cameras |
Meraki MV Smart Cameras |
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Endpoint management |
Meraki Systems Manager |
|
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Location-based services |
Cisco Spaces |
|
|
Messaging platform |
Webex CPaaS |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Digital experience management
Ensure users receive the consistent, reliable, and secure digital experiences they expect.
Business overview
-
Industry drivers
- Customers have become accustomed to shopping whenever they want from wherever they happen to be
- Customers expect a more personalized experience to make shopping and purchasing easier
- Associates are engaging with customers outside the store with increasing frequency
- Proliferation of technology is accelerating in corporate, home, and mobile environments, driving new bandwidth and security considerations
-
Business needs
- Ensuring applications are stable, available, and secure to customers and associates in-store and beyond
- Efficiently delivering relevant information to associates in real time
- Delivering information, products, and services wherever and however customers want to receive them
-
Capabilities
- Monitoring application availability and performance
- Proactively identifying and isolating the factors impacting application and system experience
- Securely connecting associates to information and enabling transaction processing in the store and beyond
-
Business outcomes
- Improved customer experience scores
- Increased conversion rates
- Drive application adoption
- Enhanced associate productivity
- Strengthened brand affinity and loyalty
-
Stakeholders
- Chief digital officer
- Chief information officer
- Chief security officer
- VP of merchandising
- VP of store operations
- VP of supply chain
- VP of marketing
- Application owners
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Full-Stack Observability: Application Dependency Monitoring |
|
|
Full-Stack Observability: Application Security |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Full-Stack Observability: Hybrid Application Monitoring |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Enabling secure hybrid cloud
Securely and seamlessly connect the enterprise to applications and services which may span on-premise and/or multiple cloud platforms.
Business overview
-
Industry drivers
- The use of cloud technologies for applications and analytics is increasing
- Analytics and AI are delivering new ways to improve efficiency and drive increased profitability
- Retailers are increasingly choosing best-of-breed applications irrespective of the cloud on which they are hosted
-
Business needs
- Deploying capabilities securely and rapidly over broad geographies
- Ensuring applications are stable and available to customers and associates in-store and beyond
- Connecting stores and other locations securely and reliably
- Retailers desire simplified management of applications irrespective of which platform on which they are hosted
-
Capabilities
- Deploying applications and operational capabilities that enable cross-platform management and connectivity
- Ensuring secure and reliable connectivity to cloud-based resources
- Deploying a secure, flexible, resilient, and scalable network between the stores, corporate locations, and the cloud
-
Business outcomes
- Reduced operational costs
- Availability of resources and applications wherever needed
- Simplified management and integration of apps to provide more comprehensive business value
-
Stakeholders
- Chief information officer
- Chief security officer
- Application owners
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Security Special offers above |
Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint Secure Malware Analytics Secure Network Analytics |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Multicloud Foundational Services |
|
|
Pop-Up Site Advise and Implement Services |
|
|
Security Services for ISE, Segmentation, and NAC (Network Access Control) |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Equipment monitoring
Ensure efficient operation of equipment throughout the enterprise.
Business overview
-
Industry drivers
- The use of proactive monitoring and process automation is increasing
- Proliferation of technology is accelerating in corporate, home, and mobile environments, driving new bandwidth and security considerations
- Analytics and AI are delivering new ways to improve efficiency and drive increased profitability
-
Business needs
- Connecting and monitoring IoT and other devices
- Understanding all activity in the stores
- Connecting stores and other locations securely and reliably
-
Capabilities
- Proactively identifying potential equipment performance issues or failures through:
- Monitoring equipment with network-connected IoT sensors to ensure operation within expected parameters
- Triggering workflow to address equipment issues and potential impact to operations
- Proactively identifying potential equipment performance issues or failures through:
-
Business outcomes
- Compliance with regulations and corporate policies
- Reduced labor costs
- Reduced operational costs
-
Stakeholders
- VP of store operations
- VP of supply chain
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
Cameras |
|
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Location-based services |
Cisco Spaces |
|
|
Messaging platform |
Webex CPaaS |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Security Services for ISE, Segmentation, and NAC (Network Access Control) |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Smart and sustainable facilities
Reduce costs and support more sustainable building management.
Business overview
-
Industry drivers
- Stakeholders’ sustainability goals
- Reduce and optimize the ongoing cost and operation of buildings
- Public funding supporting sustainability
- Analytics and AI are delivering new ways to improve efficiency and drive increased profitability
- Develop solutions that can support sustainability goals
-
Business needs
- Careful selection of construction materials and systems
- Reduce greenhouse gas (GHG) emissions
- Waste reduction
- Support energy monitoring with sensors and data collection systems
- Support transition to regenerative, circular models
- Connecting and monitoring IoT and other devices
- Retailers are looking for ways to reduce operating costs across all physical facilities
- Accommodate consumers' continued adoption of electric vehicles (EV)
- Support on-site EV charging infrastructure
-
Capabilities
- Proactively identifying potential equipment performance issues
- Monitoring equipment with network-connected IoT sensors to ensure operation within expected parameters
- Triggering workflow to address equipment issues and potential impact to operations
- Providing a safe and compliant environment for distribution and fulfillment center associates
- Power over Ethernet (PoE) can support reduction in energy consumption
- Smart buildings and renewable energy integration
- EV charging infrastructure
-
Business outcomes
- Reduced construction costs
- Reduced operational costs
- Improved customer experience scores
- Compliance with regulations and corporate policies
- Support sustainability goals related to energy consumption, water usage, and waste
- Balance energy needs by integrating on-site renewable energy
- Build consumer loyalty by providing EV charging on site
-
Stakeholders
- Chief marketing officer
- Chief sustainability officer
- VP of store operations
- VP of finance
- VP of supply chain
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
Cameras |
|
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Location-based services |
Cisco Spaces |
|
|
Messaging platform |
Webex CPaaS |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Occupational safety
Monitor distribution and fulfillment centers for unsafe working conditions and practices.
Business overview
-
Industry drivers
- Claims for workers’ compensation are increasing in value and frequency
- Increased process and people safety
- Increasing regulatory requirements and compliance reporting
- Minimize or eliminate downtime due to accidents
-
Business needs
- Viewing and recording activity in and around facilities
- Collecting information about where staff members are and what they are doing in and near facilities
- Understanding all visitor and supplier activity in and near facilities
-
Capabilities
- Understanding presence, proximity, and location of staff, suppliers, and visitors to facilities by leveraging video and wireless analytics
- Providing a safe and compliant environment for staff, visitors, and suppliers
- Monitoring for safe, in-policy usage of equipment and facilities
-
Business outcomes
- Compliance with regulations and corporate policies
- Reduced costs associated with legal issues and workers’ compensation
- Reduced operational costs
-
Stakeholders
- Chief risk officer
- Chief security officer
- VP of supply chain
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
Cameras |
Meraki MV Smart Cameras |
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Wireless WAN |
Meraki MG51 |
|
|
Endpoint management |
Meraki Systems Manager |
|
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Location-based services |
Cisco Spaces |
|
|
Messaging platform |
Webex CPaaS |
|
|
Application performance |
AppDynamics |
|
|
Integration services |
DevNet |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Distribution automation
Proactively monitor and manage equipment and processes in distribution and fulfillment centers to improve efficiency.
Business overview
-
Industry drivers
- Reliable operations to reduce unplanned downtime
- Efficient operations to lower operating costs and maintain a productive working environment
- Optimize operations to drive excellence and create a competitive differentiation
- Connect to increasing number of devices in distribution and fulfillment centers
-
Business needs
- Robust connectivity environment
- Reduced overall costs and maximized uptime
- Real-time, multi-site asset management
- Reduced costs and downtime through predictive and remote maintenance
- Adaptability and support for next-generation systems
- Drive cybersecurity visibility and protection into distribution and fulfillment centers
-
Capabilities
- Intuitive connectivity deployed across new and legacy equipment transmitting process data
- Real-time edge processing and secure forwarding of critical data
- Secure remote access
- Leading validated designs for robust connectivity of an increasing number of devices and machines
- Visualization of sensor data to anticipate failures
-
Business outcomes
- Real-time distribution management
- Maximize uptime and lower costs with reduced turnaround time
- Improved facility-wide productivity
- Lowered operating costs
- Improved asset management
- Improved yield and throughput
- Unrestricted line moves, adds, and changes due to network connectivity
-
Stakeholders
- Chief financial officer
- VP of supply chain
- Distribution/fulfillment facility manager
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
|---|---|---|
|
Routing |
|
|
|
Switching |
|
|
|
Wireless |
|
|
|
Cameras |
|
|
|
SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
|
Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
|
|
Location-based services |
Cisco Spaces |
|
|
Messaging platform |
Webex CPaaS |
|
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Cybersecurity Management Program Assessment |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Security Services for ISE, Segmentation, and NAC (Network Access Control) |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Order fulfillment
Enable distribution and fulfillment center associates to quickly and accurately fill and ship customer orders.
Business overview
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Industry drivers
- Analytics and AI are delivering new ways to improve efficiency and drive increased profitability
- Customers are choosing online shopping with home delivery rather than in-store shipping
- Customers have no tolerance for out-of-stock items in the store and will abandon a cart and brand if alternative fulfillment options are not offered (save-the-sale/endless aisle)
- Retailers are investing more in e-commerce and fulfillment operations to reduce costs associated with selling and fulfilling orders
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Business needs
- Ensuring distribution/fulfillment center inventory is as accurate as possible so staff and customers know what is available for order fulfillment
- Identifying the most efficient and effective way to fulfill orders
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Capabilities
- Locating products and assembling orders more quickly and accurately
- Leveraging up-to-date stock information to improve order and inventory accuracy
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Business outcomes
- Increased order accuracy
- Reduced labor costs
- Reduced abandonment
- Increased conversion rates
- Improved customer experience scores
- Increased wallet share
- Increased brand affinity and loyalty
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Stakeholders
- VP of store operations
- VP of supply chain
- Distribution/fulfillment facility manager
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Component | Cisco | Meraki |
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Routing |
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Switching |
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Wireless |
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SD-WAN |
Catalyst SD-WAN |
Meraki SD-WAN |
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Security Special offers above |
Cisco Duo Cisco Umbrella Identity Services Engine (ISE) Secure Endpoint |
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Location-based services |
Cisco Spaces |
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Messaging platform |
Webex CPaaS |
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Cisco Services
| Category | Services |
|---|---|
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Core Services |
Cisco Lifecycle Services |
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Success Tracks |
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Support Services |
Expert Care |
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Smart Net Total Care |
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Software Support Services (Enhanced, Premium) |
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Solution Support (hardware, software) |
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Advanced Services |
Advanced Services Transactional |
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Cloud Advisory Services for Multicloud |
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Cybersecurity Management Program Assessment |
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Data Center Assessment for Cloud Consumption |
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Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners—whether it's new or Cisco Certified Refurbished—entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
No filter appliedRetail architecture
- Contact Cisco
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